ASSISTANCE AND CUSTOMER CARE ON PRODUCTS YOU PURCHASED
- please contact our Technical Assistance for any information and/or request of assistance on products you purchased - remember to specify in detail your request by indicating Code/Model of each product you purchased.
- please contact our Customer Service for any Administrative and/or Commercial request on products you purchased - remember to specify in detail your request by indicating Code/Model of each product you purchased.
All contact details are available in a simple name — nicoshop.info — designed to connect to NicoShop with a single click, from any mobile device. No need to remember or store phone numbers!
PRE-SALES TECHNICAL SUPPORT AND CUSTOMER CARE
We provide pre-sales technical support by providing all the necessary documentation (brochures, manuals, technical information, etc.). If you have doubts about the technical features of a product, please contact our Technical Support; we will be happy to help you. If the technical questions take time and professional resources to be satisfied (requests of type "how to…"), for commercial reasons beyond our control, they will be subject to Service Tickets redeemable when ordering.
Free quotes. You choose the products to buy and we will provide you our best quotation.
Ticket Services (requests like "how to…") redeemable when ordering.
For any further information
Commercial / administrative.
We respond to every request in strict chronological order. Please be patient, we'll provide any information as soon as possible.